Browse What Our Privacy Policy Covers
When you open a bitwin account, we ask for basic identity details and the mobile number linked to your bKash, Nagad or Rocket wallet. This lets us match a deposit or withdrawal request to the correct account and confirm it's really you sending it, not just
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a name on a form. Whether this policy applies exactly as written depends on your local law and the region you're playing from, so availability and terms can shift by market — always check what currently applies to your account. We keep transaction records, deposits, withdrawals
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and the wallet reference numbers tied to them, long enough to resolve disputes, answer support queries and meet basic bookkeeping needs. We don't sell your wallet number or betting history to outside marketers. Session data, like the device you log in from, helps us flag unusual
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activity, such as a login from a device never used with your Rocket-linked account. Cookies remember your login state and preferred lobby view; clearing them may log you out. If you want a copy of what we hold, or a correction made, our support team can
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walk you through the request. This policy covers account, payment and browsing data specifically, not sportsbook rules or game mechanics.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.