Reference

Check How bitwin Protects Your Data

Every bKash, Nagad or Rocket transaction, plus the details you give us to open an account, sits inside this privacy policy.

Account DataPayment RecordsCookie UseWallet Verification
bitwin Check How bitwin Protects Your Data
PRIVACY SUPPORT

Reach Our Team About Privacy Questions

Live Chat Reach our support team through live chat on the site for questions about your data, your account, or a wallet-linked transaction record you don't recognise.
Email Support Send a written request if you want a copy of your stored account data or need a correction made to details tied to your bKash or Nagad profile.
Account Help Desk Ask about retention timelines or cookie settings through the same help desk that already handles your deposit and withdrawal verification questions.
DATA & SECURITY

See How We Secure Your Account Data

Data We Collect

We collect your registration details, device information, and the wallet references tied to bKash, Nagad or Rocket transactions used on your account.

Cookie Handling

Cookies keep your session active and remember lobby preferences like your last-viewed slot or table category; you can turn them off in your browser settings.

Account Security

We apply login checks and watch for device changes that don't match your usual pattern, protecting the wallet linked to your account from unauthorised access.

Retention & Requests

We hold transaction and account records only as long as support and dispute resolution require, and you can ask our team for access, correction or deletion.

Common Questions About Your Data Privacy

We collect your registration details, contact number, and the wallet information linked to bKash, Nagad or Rocket transactions you make on your account.

No, we don't sell your wallet numbers or betting history to outside marketers; payment data is used only to process and verify your own transactions.

Yes, contact our support team to request access, correction or removal of your stored data, subject to any records we must keep for dispute handling.

Cookies keep you logged in and remember your lobby preferences, such as your last game category; you can clear or block them from your browser anytime.

Coverage depends on your local law and eligible region, so some details may vary; check your account settings for what currently applies to you.

Reach our support team through live chat or email, and they'll walk you through data requests tied to your account or wallet records.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.